One&Only Le Saint Géran, Mauritius

Our stay at this hotel was truly unforgettable, thanks to the exceptional team members who went above and beyond to ensure our comfort and happiness. Special thanks to Roshan, Andreas, Anu, Eric, Gangadin, Luxmi, Aldo, and Didier for their warmth, attentiveness, and incredible hospitality. Each interaction with them made us feel valued and welcomed. Every aspect of our stay was thoughtfully curated, making it a truly luxurious and relaxing getaway. The dining experience at La Terass and La Pointe was outstanding, with delicious food that delighted our taste buds every time. The ambiance and service further elevated the experience, leaving us feeling as if we were in paradise. There were a few areas for improvement: 1. While the staff’s warmth and courtesy shone brightly, the hotel itself lacked the authentic Mauritian cultural elements we experienced during our external tours. Adding more local influences in decor, music, or activities could enhance the connection to Mauritius. 2. The kids’ club was well-suited for younger children but offered little to engage older tweens and teens. Expanding programming for this age group would be a welcome addition. 3. The evening entertainment could benefit from incorporating more authentic Mauritian vibes, such as traditional music and dance, to immerse guests in the local culture. Despite these minor shortcomings, the genuine care and effort from the staff, along with the outstanding culinary and overall experience, made our stay incredibly memorable. This hotel truly excels in hospitality, and we would gladly return for another visit.

Shobini